The Riff Platform is a cloud-based video and text chat client & data insights web application with various integration options. Our platform measures conversational dynamics and provides feedback during and after your video interactions, as well as giving insights about your text chat networks and recommendations for how to connect more effectively with others. Each participant receives objective data to help them learn about their interpersonal behaviors and reflect on their collaborations. Riff’s measurements can predict engagement, satisfaction and performance on shared tasks.
Instrumented video and text chat — our proprietary WebRTC video chat application measures how you talk, not what you say. We never record the content of a conversation, but instead use the vocal activity of participants to determine when people are talking, if they appear to be agreeing, and how engaged they are. Similarly, our text chat client looks at patterns at the network level and shows you how you relate to others in small groups and broader organizational contexts.
Real-time feedback — during a video chat, you’ll see a visualization called the “meeting mediator”. This mediator gives you feedback about conversational dominance throughout the meeting. It uses our AI-driven conversation models to track turn-taking, a key indicator of collaboration during the meeting and a predictor of other individual and team characteristics, such as social awareness and collective intelligence.
History and Analysis — as you interact in the Riff environment, you get immediate post-meeting metrics about video chats, and further insights about how you interacted with others across both applications. You also have access to the full history of all of your individual video chats and an ever-evolving picture of your interactions in general.
If you're interested in joining our ongoing Private Beta, let us know.